Archive for August, 2008

What’s in a Hand?


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When you hold your child’s hand in yours, you hold so much more than just their hand. You’re holding all their trust in you as well as their hope. And their belief that you can make the world right for them. And you tell them with that simple gesture that the 2 of you are a united force. You will stand together no matter what you meet along the way.

You wonder whether you are truly up to the task. Are they right to place so much trust in you, and all their faith. It seems so daunting to have that asked of you. What about all the things out my control??? What if I can’t change everything???? What if the world won’t be right, what if I can only make it a little better, is that enough???

And then those huge, brown eyes look at you. The eyes that are so deep you could drown in them. The eyes that are so filled with hope, love and trust and just a little bit of a smile, because Mum is there holding her hand.

At that moment, you realise that you have to be up to the task, you have to do what it takes, you have to have the strength for the 2 of you.

She is trusting me and I have to do my best. I have to keep going, no matter how hard or futile it seems. I have to believe in myself for her sake, if nothing else. I have to believe that I can make a difference for her, she is still too young to do it herself. There are some battles she can fight, but not this, she doesn’t really understand the battle, but she knows something is happening.

To my Daisy, I love you and I will fight for you for as long as it takes. I need to see that smile every day, to see your eyes smiling as well as your face. And I will hold your hand for as long as you need me to.

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How to Make a Telemarketer Hang Up On You


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So, in the war against telemarketing, its 1 point to me, 0 to them, for tonight anyway. And before I tell you what happened, there’s a few things you need to know first.

  1. There are 2 main providers for home phones here, Telstra and Optus. And in the interests of full disclosure, our home phone is with Telstra.
  2. We have Caller ID, ironically it seems, provided by Telstra
  3. When someone calls and they have an unlisted number or businesses (like Telstra) who don’t want you to know what number they are calling from, it comes up on the caller ID as “private number” . When someone calls from overseas, it comes up on the Caller ID as “Out of Area”. Remember these OK?
  4. My parents are overseas at the moment. I have one foot in the dog house because my Mother called last Friday, I saw “Out of Area” on the phone and didn’t answer. She started to leave a message and then I realised it was her. Oooops.
  5. At 6pm tonight, I had a guy at the front door trying to sell me some irresistible deal from Telstra. Don’t they think that we need to prepare and eat dinner????

So when the phone rang tonight, Tiger picked it up and told me it said “Out of Area”, and of course I told him he had better answer it, in case it was the Grandparents and I end up with 2 feet in the dog house. 2 seconds later he hands the phone to me, rolls his eyes and says “Telemarketing Mum!!!”. I get on the phone and this is how the conversation went:

Me: (in a slightly annoyed tone) Hello?

Her: Good Evening Ma’am, I’m calling from Telstra. Are you with Telstra or Optus for your home phone?

Me: Well, you tell me. If you’re calling from Telstra surely you know whether I am a customer or not.

Her: Sorry Ma’am, we don’t have that information, we are calling from the sales department.

Me: And where are you calling from?

Her: Telstra sales department

Me: In India right??? (i’m venturing into dangerous territory here, they all deny using overseas call centres)

Her: No, from Telstra in Sydney

Me: BULLSHIT!!!!

Her: I’m sorry?

Me: BULLSHIT!!!!!

And she hung up on me!!!! Amazing, it worked quicker than I thought it would. And I didn’t dare to dream that she would hang up on me. That worked like a dream.

What annoys me though is that we have Caller ID as I mentioned, so when are the Telco’s going to realise that their customers aren’t stupid and know the difference between a private number and an overseas call????. Apparently not soon enough. And don’t start me on the Federal Government’s “Do Not Call Register”. Does that mean I would be getting more calls if I wasn’t registered???? What a waste of time that is.

Bring it on then. I like a bit of verbal altercation with telemarketers. It makes the evenings more interesting.

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